At Tianvibes, we maintain a strict no-refund policy.
1. No Refunds
We do not offer refunds on any products once purchased.
2. Exceptions
Refunds will only be considered in rare cases such as:
- Wrong product delivered
- Damaged product received
In such cases, customers must contact us within 48 hours of delivery with proof.
3. Customized Products
Customized items are strictly non-refundable under any circumstances.
4. Processing
If approved, refunds (if any) will be processed within 3-4 business days.